Home › Industries › Hotels & resorts
🏨 Hotels & resorts

An AI front desk on WhatsApp for hotels & resorts

Travel gets planned late at night — and that is exactly when “are rooms free on the 27th?” arrives. Reception is asleep, but the OTA replies at once and walks away with 20% commission. boliqAI does the same work on your own number — without the commission.

✓ Marathi · Hindi · English ✓ understands voice notes ✓ no app — just WhatsApp
B
boliqAI — your hotel
Online · replies instantly
Would 2 rooms be available on the 27th?
Hello! 😊 For how many nights?
27 to 29, two nights
How many of you are there? Family or a group?
Family — 4 adults, 2 children
Understood 👍 Noted — 27–29, 2 rooms, 4+2. Our team will confirm availability and rates shortly.

…and on your phone: 🏨 New booking enquiry — Meghana · 2 rooms · 27–29 · family 4+2

The daily problem

Does this happen to you every day?

The 2 am enquiry is read in the morning

A booking enquiry that came at night goes cold by morning — by then the guest has booked elsewhere.

The OTA's commission

The guest messages you directly, gets no reply, and goes back to the OTA — and you pay the commission.

The triple question: dates, people, rooms

You cannot quote a rate without all three, and asking for them takes a person.

A flood of enquiries in the festival season

The week that brings the most enquiries is the very week your staff is busiest.

What the agent does

AI Front Desk — a front-desk assistant trained for your trade

One stock bot does not suit everyone. This agent's questions, wording and notes are kept separate for Hotels & resorts.

It asks all this on its own

Not a questionnaire fired all at once — woven into the conversation, the way an enquiry naturally goes. It notes down whatever it learns.

  • What kind of room / how many rooms / what occasion
  • Which dates (check-in and how many nights)
  • How many people (adults and children)
  • Rough budget per night
  • Where they are travelling from

And it does this

When your person picks up the phone they have the whole picture in hand — nothing has to start from scratch.

  • Asks the dates, nights, guests and room type and logs the full enquiry
  • Replies at 2 am and in the festival rush alike
  • Sends hotel photos and the list of facilities on WhatsApp itself
  • Sends the location with a Maps link — the guest doesn't get lost
  • Separates out big enquiries — weddings, tours, group bookings — and alerts you
  • The booking comes straight to your number — the OTA commission is saved

15 days free — no card needed

Put the agent on your WhatsApp Business number and see. Keep it if you like it, switch it off if you don't — no contract, no notice.

Start today → See pricing — from ₹399
FAQ

What Hotels & resorts always ask

Does the agent actually book the room?

It logs the full enquiry and alerts you; the final confirmation stays with your team. So there is no risk of a room being given out that wasn't actually free.

Will the agent quote rates?

It quotes the rate range you have filled in. Where rates change with the season, it gives the range and leaves the exact figure to your team.

What about guests from abroad or another state?

The agent handles Marathi, Hindi and English, and replies in whichever language the guest writes in.

We have a channel manager — does this replace it?

No. The channel manager looks after availability; boliqAI looks after the step before that — answering the enquiry that came straight to WhatsApp so it isn't lost.

Other industries

Is your trade a different one?

One boliqAI — only the questions and the notes change with the trade.